Justice #OMG

You won't believe this, but there has been a development with the strimmer. And it's a positive one. I wrote a letter to M. Bricolage outlining my complaint. Alain, our very lovely French neighbour, translated it and added some sauce. We had previously visited the store en force. I sent the letter by registered post, and received confirmation of its receipt. Alain received a phone call saying that they would refund the cost of the strimmer (300 Euros) in the shape of a credit note, or 'bon avoir'. This is quite a momentous occasion, it appears, a first! All of the staff in the Tulle store knew about our impending refund. ALL of them! They were actually very happy on our behalf... 

 My faith in M. Bricolage is restored! This is good customer service! 

 By the way, do not buy a Ryobi strimmer. It won't work for very long. Buy a Stihl. I don't know what made us NOT buy a Stihl, as our Stihl chainsaw is dreamy.
 Non
Non

Comments

Post a Comment

Popular posts from this blog

The tower finds itself in high demand

Image
I've been asking Kevin to hurry up and finish the work on the south wall for AGES as I wanted the tower in order to paint the north wall. FINALLY, he scaled it and reattached the flailing planks and the loose edge-tiles. He also finished and painted the outside of the little window frames, installing mosquito nets too. It's such a relief to get all of these little jobs done! But was I to get the tower? No. Kevin fell into a frenzy of loose tile fixing all around the house! Eventually, I did secure ownership of the tower and repainted the grubby-looking north wall. No, you can't see the finished job, as, to be honest, it's still a bit grubby. And, after our aerial efforts concluded with no dramatic falls, we returned to some familiar territory of bygone renovation days: fluff puff! We have never managed to finish our master bedroom, mainly because we were waiting for a stretch of good weather in order to build the second dormer window. However, due to Covid-19, we didn&#
Read more

The sad ending we never expected to see

Image
You'd probably guessed, but we've sold up and moved back to England. Six years of renovating in our Correzian paradise had to come to a sudden end due to the folly that is Brexit, and the plague that is Covid. These unpredictable twin horrors meant that we could no longer flit between two countries with ease, and neither could our family and friends.  I thought you'd enjoy seeing some of our last views of our little French farmstead.  What do we miss the most? Friends Freedom Stunning scenery Great restaurants Beautiful villages Vide greniers Good wine at good prices Sunshine Empty roads Over and out. Thank you for following our adventure.
Read more

Renavoidance?

Image
Don't ever buy a property with 8 acres of land. Unless you have a vast array of top grade farming machinery. I'd like to be sharing with you our achievements with the renovation (and I know that's what you're here for!), but most of our time has been spent mowing, strimming, raking and visiting the dechetterie. Our ride-on mower has more or less given up the ghost, and I really don't think it'd be worth mending/servicing it. I'm not sure how we're going to continue to tame the land with just two push mowers and a scythe. We've decided to leave a lot of our land as meadow, with creative paths mown through it. Farmer Joel has very kindly mown and gathered hay, but this has exposed acres of dry, unpleasant stubble. And you wouldn't believe the amount of dust and grass seed that's kicked up during the processes of cutting, turning, lining up and baling! The time of dust coincided with the time of refreshing the exterior white paint. Thankfully, n
Read more