Justice #OMG

You won't believe this, but there has been a development with the strimmer. And it's a positive one. I wrote a letter to M. Bricolage outlining my complaint. Alain, our very lovely French neighbour, translated it and added some sauce. We had previously visited the store en force. I sent the letter by registered post, and received confirmation of its receipt. Alain received a phone call saying that they would refund the cost of the strimmer (300 Euros) in the shape of a credit note, or 'bon avoir'. This is quite a momentous occasion, it appears, a first! All of the staff in the Tulle store knew about our impending refund. ALL of them! They were actually very happy on our behalf... 

 My faith in M. Bricolage is restored! This is good customer service! 

 By the way, do not buy a Ryobi strimmer. It won't work for very long. Buy a Stihl. I don't know what made us NOT buy a Stihl, as our Stihl chainsaw is dreamy.
 Non
Non

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